It has come to our attention recently that there was a case where someone who claimed to be a volunteer is representing Singapore Children’s Society to fundraise door-to-door on our behalf. We would like to clarify that any individual or group doing street collections and soliciting door-to-door donations on behalf of Singapore Children’s Society would be granted a Collector’s Certificate of Authority from the National Council of Social Service (NCSS), or a copy of the police permit.

If you are approached by any individual or group claiming to be raising funds for a charitable purpose, you can seek verification of the fundraiser’s identity and the authenticity of the fundraising project by requesting to examine these documents.

Members of the public may also use these following methods to verify if the individual or group has a valid permit to raise funds from the public:

1. SMS Verification Service by Charities Unit, MCCY
   Send an SMS query to 74688 using this format: FR (e.g. FR 2011130000)

   The facility will then send you a SMS reply indicating whether the organisation has a valid licence or certificate.

2. Scan QR Code
   Download the QR Code scanner software from your smartphone’s app store. Scan the code that is located on the Collector’s Certificate of Authority (CCA) document with your smartphone. The NCSS Approval No. can be found on the CCA that all collectors are obliged to carry with them. Please click this link for a sample CCA and where to find the NCSS Approval No.

If in doubt, please take down their particulars such as their names, their schools (if applicable) and location you were approached, and contact us via email at info@childrensociety.org.sg or Tel: 6273 2010 between 9am and 5pm from Mondays to Fridays (excluding public holidays).

On behalf of our beneficiaries, we would like to thank all of you for your continuous support and generosity.

For more information, please visit the Commissioner of Charities’ website here.